The Attendee Experience
The Attendee Dashboard is the virtual location of your event. Here, attendees can join any virtual sessions for your event, complete evaluations for any sessions attended, download certificates, and more!
If you've enabled Email Sequences with access to the Attendee Dashboard, attendees will receive that link in their email.
Attendee Dashboard for Virtual Attendees
If attendees are registered for a virtual event, they will see an agenda and links to join each virtual session. Attendees can click Join Webinar to access each virtual session.
After the session is over, if the attendee has met the attendance requirements and is eligible for CE credits, Join Webinar will be replaced by Start Evaluation.
If an attendee did not meet the required attendance requirements or were absent, they'll see a notification indicating the attendance requirement has not been met. They will not be able to complete an evaluation or receive CE credits for that session.
Attendee Dashboard for In Person Attendees
The Attendee Dashboard for In Person attendees may look slightly different depending upon what method of Attendance Tracking has been selected.
If Attendee Self-Select has been enabled, attendees will be able to indicate which sessions they attended on their Attendee Dashboard, and complete the evaluations for those session. Attendees will not be able to indicate they have attended two concurrent sessions, taking place at the same time, and they will not be able to indicate they have attended a session prior to the session's scheduled end time.
If Manual Tracking has been enabled, the Attendee Dashboard will only display session information. The Start Evaluation button will become available only after the event organizer has manually marked passed for that session from within the event in the your CE-Go account. If the attendee is manually marked absent or failed for that session, they will receive a notice indicating they were not in attendance for that session and they will not be permitted to complete an evaluation or receive CE credits for that session. For more information on manually attendee status, see Updating Attendee Status.
If Scanning has been enabled, the Attendee Dashboard will display the attendee's unique QR code and session information. The Start Evaluation button will become available if the attendee's QR code has been scanned in and out, and the attendee has been present the required amount of time. If the attendee does not attend the session or is not scanned in for the required amount of time, they will receive a notice indicating they were not in attendance for that session and they will not be permitted to complete an evaluation or receive CE credits for that session. For more information on using Scanning to track in person attendance see Attendance Tracking for In Person Events and Sign in/out.
Accessing Attendee Certificate
Once all session and event evaluations are completed, Virtual and In Person attendees will be able to download a PDF copy of their certificate on their attendee dashboard by clicking Download CE Certificate.
The Attendee Dashboard is a great place to also add Event Materials and Session Materials. You can also post a message to your attendees using the Dashboard Notification feature. If you have enabled a Virtual Exhibitor Hall, this will can be accessed via the Attendee Dashboard.