Why can't I Access Evaluation?

If you're having trouble accessing your evaluation, consider the following tips:

  1. Session evaluations are only available after the session is complete. You won't be able to complete an evaluation before a session has taken place.
  2. You can only complete evaluations if you've been marked passed or presenter for a session. If your Start Evaluation button is gray and you are unable to click through to the evaluation, this means you were not in attendance for the required amount of time to complete an evaluation and cannot obtain CE credits for this session. If you believe this is in error, reach out to us!
  3. If there is no option to complete an evaluation after the session has taken place, and a lock icon on the session, this means your ticket does not include access to this session. You are not eligible to attend this session or receive CEs for it, and so no evaluation will be available. If you believe this is an error, reach out and we'll be glad to help. 
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