Help! I cannot get logged into my training

If you can't find your join Zoom link, Click HERE

Here are the most common solutions to getting logged into your live training:

  • Confirm that you are referencing the correct day and time listed for the live session. We host trainings that vary in time zones, based on the location of the presenter. 
  • Is a business/work computer blocking your access to Zoom due to a firewall or setup security protocol?
    You may want to try using a different device (tablet, phone, alternate computer). 
  • Check that the internet is working at your location. If your WiFi speed is not fast enough, and you only need internet access to a single device, plug an available ethernet cable into the first port on the back of the modem, and the other end into your computer or device for a stronger signal. 
  • Try using a different web browser.  We recommend Google Chrome or Mozilla Firefox.

If you need further support, please contact our helpdesk at support@ce-go.com

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